Return Policy

Xtraordinary offer a return policy on unopened hair extensions. It must be return within SEVEN (7) DAYS from the delivery date. We offer high-quality hair extensions however, we understand that there may be a case in which you may need to return or exchange your order. We will process returns and exchanges on hair extensions that have not been opened, worn or tampered with! You must contact us first before returning your package at 951-427-7068. All packages must be returned within the seven (7) day return period. Xtraordinary Hair Extensions must be shipped back unopened in its original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Xtraordinary Hair seal on the bundle has been broken! We are not responsible for any stylist performing custom color or dye to your virgin hair extensions outside of Xtraordinary Hair. Xtraordinary Hair offer
customer coloring service.